SMS Terms and Conditions
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By providing your mobile phone number and expressly consenting to receive SMS communications from Ortega, Canossa and Associates, PLC, you agree to receive text messages concerning appointments, case updates, legal services, important notifications, and other matters related to our representation or your inquiries.
Consent
Participation in our SMS program is voluntary. Consent to receive text messages is not a condition of obtaining legal services or entering into an attorney-client relationship. Providing a telephone number alone does not constitute consent to receive marketing messages.
Message Frequency
Message frequency varies depending on your case, appointments, and communication needs.
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier's plan.
Opt-Out
You may discontinue SMS communications at any time by replying STOP to any message. After opting out, you may receive a final confirmation message. Opting out does not affect your legal representation or our ability to communicate with you through other appropriate methods.
Assistance
Reply HELP for assistance or contact our office at (213) 347-0050.
Privacy and Confidentiality
We respect attorney-client confidentiality and protect personal information in accordance with applicable laws and Rules of Professional Conduct. SMS communications may not be fully secure. Clients should avoid transmitting highly sensitive or privileged information through SMS unless an appropriate secure method has been arranged.
Information Sharing
Mobile phone numbers and SMS consent information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Authorized service providers may process information solely as necessary to deliver SMS communications, subject to applicable confidentiality obligations.
Carrier Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages. SMS delivery and availability are not guaranteed.
No Emergency or Deadline Communications: SMS is not an appropriate method for urgent legal matters, emergency requests, or time-sensitive filings. Clients should contact our office directly regarding urgent matters. Text messages do not replace official notices, required filings, or other legally prescribed communications.
Changes to Terms
We reserve the right to modify these Terms and Conditions, subject to applicable law. Updated terms will be posted on our website.
Contact Information:
Ortega, Canossa and Associates, PLC
2465 W Whittier Blvde, Suite 201, Montebello, CA 90640
Telephone: (213) 347-0050
By opting into our SMS program, you acknowledge these Terms and Conditions and our SMS Privacy Policy.